Customer support

We’re here to help.

Questions about a Cosmix asset, package structure or usage? Contact us and include the name of the asset.

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Asset support

For technical or package-related questions, send us the asset name, version, Unity version if relevant, and a short description of the issue.

Before contacting support

  • Include the exact asset or package name.
  • Describe what you expected and what happened instead.
  • Include relevant software/version information when applicable.
  • Do not include passwords, API keys or other sensitive credentials.